Effective Date: 27/05/2025
At Tromart.com, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services, including through our WooCommerce-powered online store.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Register an account or log in
- Place an order or make a purchase
- Subscribe to newsletters or marketing emails
- Contact customer support
- Use other features on our site
This information may include:
- Name, email address, phone number, and shipping/billing address
- Payment details processed securely via WooCommerce payment gateways (we do not store your full payment information)
- IP address, browser type, and browsing behaviour through cookies and analytics tools
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders
- Communicate with you about your orders, account, or inquiries
- Improve our website, products, and services
- Send promotional emails and offers (only if you opt-in)
- Prevent fraud and ensure security
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience, analyze site traffic, and deliver personalized content. You can control cookies through your browser settings, but disabling them may affect site functionality.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with:
- Trusted third-party service providers (e.g., payment processors, shipping companies) who help operate our store
- Legal authorities when required by law
All partners are obligated to protect your data confidentiality.
5. Data Security
We implement industry-standard security measures to protect your data against unauthorized access, alteration, or disclosure.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt-out of marketing communications at any time
- Request a copy of your data in a portable format
To exercise these rights, contact us at support[at]tromart.com.
7. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted here with an updated effective date.
9. Contact Us
For questions or concerns about your privacy, please contact:
Email: support[at]tromart.com
Phone: +2347088755203.